Breaking news presents challenges and opportunities to improve

Thursday, June 25th was a big news day: details about Governor Mark Sanford’s confession on Wednesday about his liaison in Argentina continued to break, we learned of Farah Fawcett’s death, and then later TMZ broke the news of Michael Jackson’s death. By most reports, Bing did not deliver the best experience for our customers soon after TMZ posted the news on their blog. As Search Engine Journal pointed out, we had the story but...
Read More